Unify & enhance your user interactions
Elevate your customer service experience with the powerful capabilities of Outgrid, all seamlessly integrated within a single, user-friendly platform.
Used by fast growing teams all over the world
About Us
Redefining customer support
We believe in turning every customer interaction into a lasting relationship. Our platform brings together cutting-edge technology and human-centric design to offer solutions that make customer service more efficient, personable, and impactful.
500
Queries resolved monthly
20
Top tools integrations
24
Customer support availability
AI ticketing system
Automatically categorize, assign, and prioritize support tickets using our AI-driven algorithms.
Benefits
Why choose Outgrid?
Discover the transformative impact of a truly unified customer service experience. With Outgrid, benefits aren’t just features – they’re game-changers for your business.
Integrated omnichannel
Seamlessly support customers across chat, email, phone, and social media.
Real-time insights
Understand customer sentiments and issues in real-time, enabling proactive responses.
Scalable solutions
Grow your customer support as your business grows, without any hitches.
Data security
Prioritize customer data protection with our top-tier encryption and security protocols.
AI-powered automation
Automate routine tasks and responses, ensuring faster and consistent support.
Seamless collaboration
Foster stronger team communication with built-in collaboration tools, unified responses.
Solve multiple issues with a single ticket
Easily share updates and resolve issues impacting multiple customers with a single ticket.
Real-time custom dashboard reporting
Understand and improve the performance of your bots and team with flexible and customizable reports.
Testimonials
Alex Mardial, CEO of TechFlow
“Outgrid has transformed our customer support. Response times are faster, and our customers love the personal touch!”
Kori Anders, CEO of Chain
"Outgrid has completely revitalized our customer support. Response times are faster, and our customers love the personal touch!"
Phoenix Baker, CEO of Flash
"Outgrid's software is a game-changer. It's streamlined our operations, saving us time and money, and our clients are thrilled!"
Frequently Asked Questions
Got any questions? we’re here to help
What does Outgrid do?
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